April 2022: Sales and Service Manager, Best Automation Practices & More!
Mike Goulian Aviation is seeking a Sales and Service Manager at our Plymouth, MA location. This vital role within our Cirrus Authorized Service Center business will help our company build and maintain important relationships with our customers. The Sales and Service Manager will work directly with our customers to make sure they are well informed about the process and progress of their scheduled and non-scheduled maintenance events.
They will also work internally within the team to help streamline the workflow and efficiency of our maintenance operations. The ideal candidate for this role is detail-oriented, self-motivated, and has the ability to add to the positive team culture that exists within our company.
You can check out the full description and apply here!
To see a full list of career opportunities at Mike Goulian Aviation, visit our website!
In-Focus: Meet our Senior Customer Service Representative, Cassie Tatro!
Most of you may know Cassie, she’s spunky, full of life, and boy does she love to fly. If you haven’t met Cassie, we’re here to introduce her!
Cassie Tatro joined the MGAV team in October of 2019. Her love for flight started when her and her family would attend local airshows. Although not pilots, her parents recognized her interest in aviation at a young age and encouraged her to follow that passion.
As of now, Cassie is an instrument rated commercial multi engine pilot (training completed Part 61). She is building flight time through ferry opportunities, working on the CFI certificate while attending college full time to graduate with her bachelors this spring.
As our Senior Customer Service Representative (CSR), Cassie oversees a lot of our behind the scenes work that keeps MGAV running like a well-oiled machine. This includes scheduling and executing ferry flights, dispatch, keeping our fleet shiny and overseeing other CSR’s at Bedford. Cassie has now amassed over 500 hours of flying, and we know she’s only going up (pun-intended) from here!
Pro-Tip of the Month by CSIP Lex Crosett
Automation Best Practices
The best part of flying a Cirrus is the capability of the airplane to fly in many types of weather with great situational awareness, high speed, and long range. Your Cirrus can take you to many exciting places, and the automation on board can make these trips more enjoyable and safer.
Read more about Lex’s Automation Best Practices!